Privacy Policy

VIN On Spot (VOS, we, us) buys vehicles directly from sellers. This policy explains what information we collect when you use our website and services, how we use it, and the choices you have.

By using our website or submitting a vehicle for an offer, you agree to this policy.

Contact details you provide, such as your name, email address, and phone number.

Vehicle information, including your VIN, mileage, condition details, and photos you upload.

Identity and payment information needed to complete a sale, such as identity verification, your vehicle title or lienholder information, and bank details for ACH payment.

Usage information collected automatically, such as device and browser data and how you interact with the site.

To build and deliver your offer, verify your identity, inspect and pay for your vehicle, and handle any loan payoff.

To communicate with you about your offer, inspection, and payment.

To operate, secure, and improve our website and services, and to meet legal and record-keeping obligations.

With service providers who help us operate, such as identity verification, electronic signature, payment and ACH processing, and hosting.

With our affiliated companies that handle repair, paint, dent work, transport, and resale, only as needed to complete the purchase and resale of a vehicle.

When required by law, to enforce our terms, or to protect the rights, safety, and property of VOS, our customers, or others.

We do not sell your personal information.

We use administrative, technical, and physical safeguards designed to protect your information. Sensitive details such as ACH information are encrypted, and we do not store full bank credentials.

We keep information only as long as needed for the purposes described here or as required by law.

You can ask us to access, correct, or delete your personal information, subject to legal limits. To make a request, contact us using the details below.

You can opt out of marketing messages at any time. We may still send you messages needed to complete a transaction you started.

We use cookies and similar technologies to run the site, remember your preferences, and understand usage. You can control cookies through your browser settings.

Our services are not directed to children under 18, and we do not knowingly collect their information.

We may update this policy from time to time. We will post the updated version here and revise the date above.

Questions about this policy? Reach us through our Contact page and a real person will help.